Terms and Conditions
1win operates under Curacao license 8048/JAZ2018-040. The 1win maintains strict rules for fair betting and transparent operations. These terms govern all account activities, bet settlements, financial transactions, and user responsibilities for Indian players. 1win team processes all operations according to international gaming standards. Users accept these conditions upon registration.
Key Definitions
Review core terms that define bets, accounts, and settlements. 1win uses these for all calculations and disputes.
| Term | Definition |
|---|---|
| Agreement | User Agreement, Terms, Privacy Policy, all platform rules |
| Stake | Prediction contract on event outcome |
| Bet | Amount risked from account balance |
| Gaming account | Personal balance tracking deposits and winnings |
| Bet cancellation | Refund at odds 1.00 |
| Regular time | Match duration excluding overtime or penalties |
Bet Acceptance Rules
1win accepts bets through server registration only. Limits change anytime without notice based on risk and event type. Pre-placed bets maintain original terms regardless of line updates.
| Rule | Details |
|---|---|
| Acceptance confirmation | Server registration required |
| Maximum limits | 1win sets per event/client without warning |
| Line changes | Affect only future bets |
| Technical errors | Bets voided at odds 1.00 |
Bet Types Overview
Choose from single, multiple, or system bets. Each type calculates differently based on outcomes. Multiples require every selection to win or entire bet loses.
| Type | Calculation Method |
|---|---|
| Single | Stake × odds of one outcome |
| Multiple (Express) | Stake × product of all odds |
| System (Series) | Combinations of smaller multiples |
Common Betting Markets
Place bets on standard outcomes like match result, handicap, totals. Asian lines split stakes across handicap levels. Exact handicap/total matches return stake at odds 1.
| Market | Settlement Rules |
|---|---|
| P1/X/P2 | Team1 win/draw/team2 win |
| Handicap | Adjusted score; tie returns stake |
| Total Over/Under | Goals/points vs line; exact returns |
| Asian Handicap | Two half-stakes at split levels |
Cash-Out Conditions
Cash-out locks profit or limits loss before settlement. Available on most pre-match and live bets except restricted markets. 1win approves or declines based on event status and risk.
| Condition | Requirements |
|---|---|
| Eligible bets | Unsettled singles and full multiples |
| Live availability | Markets must remain open |
| 1win discretion | Can disable anytime without reason |
Account Requirements
Register one account maximum using real personal data. Provide ID verification documents immediately upon request. Multiple accounts result in permanent closure of all related accounts.
| Requirement | Verification Process |
|---|---|
| Age minimum | 18+ with passport proof |
| Single account | Additional accounts closed |
| Personal data | Name matches payment methods |
Restricted Countries
Access prohibited from listed jurisdictions due to licensing and legal restrictions. VPN usage violates terms and triggers account suspension. List updates without notice.
| Category | Examples |
|---|---|
| Full prohibition | USA, UK, Australia, France, Germany |
| Game restrictions | NetEnt games blocked in additional countries |
| VPN policy | Immediate account termination |
Prohibited Actions
1win monitors for fraud, collusion, and abuse. Detected violations lead to bet cancellation and balance confiscation. Multi-accounting and bonus abuse trigger permanent bans.
| Violation | Consequences |
|---|---|
| Multiple accounts | All closed, winnings forfeited |
| Bonus abuse | Bets voided, account limited |
| Underage access | Immediate suspension |
Deposit and Withdrawal Rules
Deposits must come from account holder’s verified payment methods only. Withdrawals require full deposit wager plus bonus terms completion. Large amounts need KYC verification.
| Rule | Details |
|---|---|
| Third-party payments | Strictly prohibited |
| Wager requirement | 100% of deposit before withdrawal |
| Verification limits | Required above ₹50,000 equivalent |
Complaints Process
Submit disputes within 10 days with full evidence including screenshots. Server logs serve as final proof. Unresolved claims follow mandatory prejudicial procedure before escalation.
| Step | Deadline |
|---|---|
| Submit to support | Within 10 days of event |
| 1win response | 4 weeks maximum |
| Final evidence | Official documents required |